About Us

Welcome to promotionalcoffee

promotionalcoffee is your online destination for freshly roasted coffee beans, premium ground coffee, convenient single-serve pods, promotional coffee gift sets, and quality brewing essentials offered at exceptional prices. We believe that enjoying great coffee—and sharing it with clients, teams, or loved ones—should be rewarding, reliable, and accessible. Our mission is to provide rich, aromatic coffee products with total transparency, fast order processing, and dedicated customer support.

Our Story

promotionalcoffee was created with a clear vision: to make gourmet coffee and customizable promotional coffee solutions easy to order at budget-friendly rates. Based in San Antonio, Texas, we know that fresh roasting, balanced flavor profiles, and reliable packaging make all the difference in every cup. From rich dark roasts and smooth medium blends to specialty flavored coffees and coffee gift bundles, every batch in our lineup is carefully selected and stored under optimal conditions to preserve freshness and aroma.

Our catalog features whole bean coffee, custom-ground coffee for various brew methods, single-cup pods compatible with standard brewers, and themed coffee gift sets. We maintain strict handling standards to ensure every package arrives fresh, fragrant, and ready to enjoy.

Our Values

• Transparency: Openness and honesty guide our operations. We offer clear pricing, free standard shipping, and zero hidden handling fees at checkout.
• Freshness & Aroma: We prioritize high standards for bean sourcing, roast freshness, and protective packaging across all coffee products.
• Customer First: Your satisfaction is our top priority. Whether you have questions about roast profiles or need assistance tracking an order, our support team is always ready to assist.
• Reliability: From processing orders within 1-2 business days to providing tracking for all shipments across the US and Canada, we aim to deliver a smooth and gratifying experience.

Our Commitment to Trust

We want you to shop with complete confidence. Our storefront is secure and easy to navigate. All key operational policies—including Shipping, Return & Refund, Privacy, and Terms & Conditions—are transparently published in our website footer. You can easily reach our customer support team via phone or email during business hours, and our physical address in San Antonio, Texas is fully transparent.

Our Location

promotionalcoffee is proudly based in San Antonio, Texas. From our Texas location, we manage inventory handling, order fulfillment, and customer service to ensure your coffee products arrive promptly and safely.

Contact Information

• Email: support@promotionalcoffee.shop
• Phone: +1 (210)-895-7009
• Address: 3230 Little Willow, San Antonio, TX 78245
• Customer Service Hours: Monday through Friday, 9:00 AM to 6:00 PM (CT)